
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Weekend Shifts
Benefits
seasonal employment
competitive hourly wage
Flexible Schedule
inclusive work environment
team-oriented culture
Job Description
Thirteenth Floor Entertainment Group stands as the nation’s leading force in immersive, story-driven live events and haunted attractions. Known for its cutting-edge approach and creative excellence, this company creates unforgettable experiences that blend heart-pounding thrills with innovative special events. With multiple locations across the country, Thirteenth Floor Entertainment Group prides itself on delivering entertainment that captivates audiences through immersive storytelling and high-quality production values. At its core, the company fosters a culture of creativity, collaboration, and fun, which not only fuels the imagination of its team members but also ensures every guest leaves with memories that last a lifetime. This... Show More
Job Requirements
- must be at least 18 years old to apply and work in this role
- availability to work evenings and weekends, with a strong commitment to reliable and consistent attendance
- comfortable standing and moving throughout the event area for extended periods during each shift
- exceptional communication and interpersonal skills, with proven ability to handle challenging situations with professionalism and poise
- experience operating the square payment system, or demonstrated ability to learn new point-of-sale technology quickly and efficiently
- physically able to lift and carry up to 25 pounds for restocking and inventory management tasks
Job Qualifications
- must be at least 18 years old to apply and work in this role
- availability to work evenings and weekends, with a strong commitment to reliable and consistent attendance
- exceptional communication and interpersonal skills, with proven ability to handle challenging situations with professionalism and poise
- experience operating the square payment system, or demonstrated ability to learn new point-of-sale technology quickly and efficiently
- physically able to lift and carry up to 25 pounds for restocking and inventory management tasks
- comfortable standing and moving throughout the event area for extended periods during each shift
Job Duties
- operate the square payment system to efficiently and accurately process cash, credit, and debit transactions
- issue receipts and handle refunds or exchanges promptly and in accordance with company policies
- welcome guests with a smile and deliver friendly, immersive assistance to enhance their experience
- provide clear information about the attraction, pricing, and special offers
- address customer concerns or complaints professionally, ensuring guest satisfaction
- promote and sell merchandise, add-ons, and upgrades to maximize guest enjoyment and drive revenue
- inform guests about bundle deals and special promotions to encourage additional purchases
- monitor merchandise stock levels and promptly report low inventory to management
- assist with restocking shelves and maintaining a clean, organized sales area
- participate in regular inventory counts to ensure accurate tracking of all items
- support the efficient flow of guests by assisting with the queue line management and maintaining a positive atmosphere
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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