Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Weekend Shifts
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Benefits

seasonal employment
competitive hourly wage
Flexible Schedule
inclusive work environment
team-oriented culture

Job Description

Thirteenth Floor Entertainment Group stands as the nation’s leading force in immersive, story-driven live events and haunted attractions. Known for its cutting-edge approach and creative excellence, this company creates unforgettable experiences that blend heart-pounding thrills with innovative special events. With multiple locations across the country, Thirteenth Floor Entertainment Group prides itself on delivering entertainment that captivates audiences through immersive storytelling and high-quality production values. At its core, the company fosters a culture of creativity, collaboration, and fun, which not only fuels the imagination of its team members but also ensures every guest leaves with memories that last a lifetime. This... Show More

Job Requirements

  • must be at least 18 years old to apply and work in this role
  • availability to work evenings and weekends, with a strong commitment to reliable and consistent attendance
  • comfortable standing and moving throughout the event area for extended periods during each shift
  • exceptional communication and interpersonal skills, with proven ability to handle challenging situations with professionalism and poise
  • experience operating the square payment system, or demonstrated ability to learn new point-of-sale technology quickly and efficiently
  • physically able to lift and carry up to 25 pounds for restocking and inventory management tasks

Job Qualifications

  • must be at least 18 years old to apply and work in this role
  • availability to work evenings and weekends, with a strong commitment to reliable and consistent attendance
  • exceptional communication and interpersonal skills, with proven ability to handle challenging situations with professionalism and poise
  • experience operating the square payment system, or demonstrated ability to learn new point-of-sale technology quickly and efficiently
  • physically able to lift and carry up to 25 pounds for restocking and inventory management tasks
  • comfortable standing and moving throughout the event area for extended periods during each shift

Job Duties

  • operate the square payment system to efficiently and accurately process cash, credit, and debit transactions
  • issue receipts and handle refunds or exchanges promptly and in accordance with company policies
  • welcome guests with a smile and deliver friendly, immersive assistance to enhance their experience
  • provide clear information about the attraction, pricing, and special offers
  • address customer concerns or complaints professionally, ensuring guest satisfaction
  • promote and sell merchandise, add-ons, and upgrades to maximize guest enjoyment and drive revenue
  • inform guests about bundle deals and special promotions to encourage additional purchases
  • monitor merchandise stock levels and promptly report low inventory to management
  • assist with restocking shelves and maintaining a clean, organized sales area
  • participate in regular inventory counts to ensure accurate tracking of all items
  • support the efficient flow of guests by assisting with the queue line management and maintaining a positive atmosphere

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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