Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Smith's Food and Drug, based in Salt Lake City, Utah, is a prominent grocery store chain that merged with The Kroger Company in 1998. Today, Smith's proudly serves millions of customers through over 140 stores across seven states including Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As a part of the Kroger family of companies, Smith's upholds a strong commitment to quality, innovation, and community engagement. The company brings together diverse teams passionate about food and people, all united under one common mission: To Feed the Human Spirit. With decades of history and continuous growth, Smith's strives to... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to work cooperatively in fast-paced environments
- Skills in conflict management
- Integrity and honesty in handling transactions and customer information
- Ability to follow directions and seek help when needed
- Compassion and patience in assisting diverse customer groups
Job Duties
- Greet, engage, and assist customers actively
- Process customer transactions quickly, accurately, and efficiently
- Handle various tenders including cash, checks, credit, debit, SNAP EBT, and coupons per company policy
- Control loss by adhering to company's cash shortage and overage limits
- Follow guidelines on restricted sale items such as alcohol and tobacco
- Report pricing discrepancies to the Scan Coordinator
- Adhere to established policies for postage stamps, gift cards, and coupons
- Stay informed on current, seasonal, and special ads
- Comply with food safety regulations and company safety procedures
- Notify management of unsafe conditions or equipment issues
- Create a welcoming environment by answering customer questions
- Adhere to local, state, federal laws and company guidelines
- Work cooperatively in a high-paced, sometimes stressful environment
- Manage conflict reasonably and nonconfrontationally
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary
- Provide assistance to minors, individuals with special needs, and older adults
- Perform essential functions with or without reasonable accommodations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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