Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
competitive hourly wage
seasonal employment
Immersive work environment
Employee Discounts
inclusive workplace culture
team collaboration
opportunities for growth
Job Description
Thirteenth Floor Entertainment Group is the nation’s leading company specializing in immersive, story-driven live events and haunted attractions. Renowned for their innovative approach to themed entertainment, they create thrilling experiences that captivate guests across the country. Their annual productions include heart-pounding haunted houses and unique special events that push the boundaries of what live entertainment can be. With a dynamic culture rooted in creativity, collaboration, and fun, Thirteenth Floor Entertainment Group offers a vibrant work environment where team members are encouraged to express their ideas and contribute to groundbreaking entertainment experiences. Emphasizing a commitment to diversity and inclusivity, the company... Show More
Job Requirements
- Must be at least 18 years old
- Availability to work evenings and weekends
- Comfortable standing and moving throughout the event area for extended periods
- Exceptional communication and interpersonal skills
- Experience or ability to quickly learn Square payment system
- Physical ability to lift and carry up to 25 pounds
- Strong commitment to reliable and consistent attendance
Job Qualifications
- Must be at least 18 years old
- Experience operating the Square payment system or ability to quickly learn new point-of-sale technology
- Exceptional communication and interpersonal skills
- Proven ability to handle challenging situations with professionalism
- Comfortable standing and moving for extended periods during shifts
- Physical ability to lift and carry up to 25 pounds
- Availability to work evenings and weekends with reliable attendance
Job Duties
- Operate the Square payment system to process cash, credit, and debit transactions
- Issue receipts and handle refunds or exchanges according to company policies
- Balance the cash register and generate end-of-day financial reports
- Welcome guests with a friendly and immersive approach to enhance their experience
- Provide clear information about the attraction, pricing, and special offers
- Address customer concerns and complaints professionally to ensure satisfaction
- Promote and sell merchandise, add-ons, and upgrades to increase revenue
- Inform guests about bundle deals and special promotions
- Monitor merchandise stock levels and report low inventory
- Assist with restocking shelves and maintaining a clean sales area
- Participate in regular inventory counts
- Support efficient guest flow through queue management and maintain a positive atmosphere
Job Qualifications
Experience
No experience required
Job Location
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