Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Bonus opportunities
Career advancement opportunities
Relocation opportunities
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
Personal holiday and Volunteer Time Off program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Job Description
Floor & Decor is a leading specialty retailer of hard surface flooring and related accessories, dedicated to providing an unmatched customer experience through product knowledge and exceptional service. With a wide selection of tile, wood, stone, and decorative flooring, Floor & Decor caters to builders, contractors, commercial customers, and homeowners. Known for its vast product assortment, competitive pricing, and professional staff, Floor & Decor has established itself as a trusted destination for flooring needs across the United States. The company emphasizes a culture of integrity, hard work, and customer focus, striving to make each customer interaction positive and productive. They... Show More
Job Requirements
- Must be 18 years or older
- knowledge of basic math skills
- customer service experience
- potential travel to other stores for support
Job Qualifications
- Customer service experience
- knowledge of basic math skills
- ability to work in a retail environment
- excellent communication skills
- ability to handle cash register operations
- strong interpersonal skills
- honesty and accountability
Job Duties
- Greet every customer in a helpful and courteous manner
- connect with customers, ask about their projects, recommend products, and excite customers about their purchase
- provide above and beyond customer service and exceed customer expectations
- demonstrate and understand compliance of the company's safety processes
- act and work consistent with the company's core values
- process customers at checkout using the point of sale (POS) system
- process customer refunds and exchanges according to established guidelines
- open and close registers
- follow established cash, check and credit card acceptance procedures
- answer the telephone according to company guidelines
- stock, tag and display merchandise as required
- create price tags and merchandise signs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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