Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
flexible scheduling
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
training programs
Job Description
Kroger, a trusted name in the grocery industry since its humble beginnings in Cincinnati over a century ago, has grown into the largest grocer in the United States. With nearly 2,800 stores spanning 35 states under 28 different names, Kroger is renowned for its dedication to community, diversity, and innovation. As America's grocer, Kroger embraces a mission to feed the human spirit by bringing together diverse teams passionate about food and people. This company culture is grounded in core values such as respect, honesty, integrity, diversity, inclusion, and safety, creating a welcoming and supportive environment for both customers and associates.Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition and subtraction
- Ability to work cooperatively in high paced and stressful environments
- Ability to manage conflict reasonably and nonconfrontationally
- Honest and acts with integrity regarding customer and business information
- Able to follow directions and seek assistance when necessary
- Experience interacting respectfully with diverse groups including minors, individuals with special needs and older adults
Job Duties
- Be visible and actively greet, engage and assist customers
- Process customer transactions quickly, accurately, and efficiently
- Operate POS system and handle various tenders such as cash, checks, credit, debit, SNAP EBT, coupons and others according to company policy
- Adhere to company limits on cash shortages or overages and work to control loss
- Follow guidelines on restricted sale items and report pricing discrepancies
- Follow policies for postage stamps, gift cards and coupons
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Comply with safety procedures and report unsafe conditions or issues to management
- Inspect equipment and report items needing repair
- Create welcoming environment by answering customer questions
- Adhere to all local, state and federal laws and company guidelines
- Work cooperatively in high paced or stressful environment
- Manage conflict in a reasonable, cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance to resolve issues
- Provide support through direct interaction with minors, individuals with special needs and older adults
- Perform essential functions with or without reasonable accommodation
Job Qualifications
Experience
No experience required
Job Location
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