Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
health benefits
Dental Insurance
Vision Insurance
401(k) Plan
Paid Vacations
Paid holidays
employee discount
Job Description
Williams-Sonoma, Inc. is a leading specialty retailer that has been enriching homes across the United States since 1956. Known for its commitment to high-quality kitchen and home products, the company boasts a diverse family of respected brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are synonymous with beautifully designed, stylish, and functional home goods that cover every living space from the kitchen and living room to bedrooms, home offices, closets, laundry areas, and even outdoor environments. Over the decades, Williams-Sonoma has maintained... Show More
Job Requirements
- Love to close a sale and can articulate a proven ability to exceed goals
- ability to be mobile on the sales floor for extended periods of time
- ability to operate POS system
- ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
- full time associates are expected to have open availability to meet the needs of the business
- part-time flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday)
- associates must be available for annual inventory and entire holiday season (November and December)
- weekend availability cannot fall on the same day
- an associate must be available on two separate days (Saturday and Sunday)
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- proven ability to prioritize and handle multiple tasks simultaneously
- passionate about creating lasting relationships with customers by capturing contacts, re-connecting and promoting all of the inspiration, events and services Williams-Sonoma has to offer including the Williams-Sonoma Credit Card and product launches
- thrive in an entrepreneurial environment and constantly look for ways to think outside-the-box
- succeed in a team environment, while able to work independently and manage your own
- ability to operate POS system
- ability to be mobile on the sales floor for extended periods of time
- ability to lift and mobilize medium to large items, up to 75 lbs, while utilizing appropriate equipment and safety techniques
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- manage all aspects of a customer’s expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- affirm the client’s purchase and offer additional merchandise suggestions to complement and complete initial selections
- ensure client is aware of all promotions that may impact sales
- share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- maintain visual standards and supplies of the cash wrap area
- maximize all of the resources available to get the customer what they want and resolve any issues
- perform other duties as assigned by management – comply with all Company policies and procedures
- foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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