Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.40
Work Schedule
Standard Hours
Benefits
Bonus opportunities
Career advancement opportunities
Relocation opportunities
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
Personal holiday and volunteer time off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Job Description
Floor & Decor is a leading specialty retailer in the home improvement sector, focusing specifically on hard surface flooring and related accessories. Established with the mission to provide customers with a wide selection of in-stock flooring products at the best possible value, Floor & Decor has grown rapidly and now operates a chain of warehouse-format stores across the United States. Known for its extensive inventory including tile, wood, laminate, and stone flooring options, the company caters to both professional contractors and DIY enthusiasts alike, offering high-quality products alongside expert customer service. With a strong commitment to customer satisfaction and community... Show More
Job Requirements
- Must be 18 years or older
- Knowledge of basic math skills
- Customer service experience
- Potential travel to other stores for support
Job Qualifications
- Must be 18 years or older
- Knowledge of basic math skills
- Customer service experience
- Ability to connect with customers and provide excellent service
- Strong communication skills
- Ability to handle cash and perform point of sale transactions
- Understanding of safety processes and company core values
Job Duties
- Greet every customer in a helpful and courteous manner
- Connect with customers, ask about their projects, recommend our products and excite customers about their purchase
- Provide above and beyond customer service and exceed customer expectations
- Demonstrate and understand compliance of the company's safety processes
- Act and work in a manner consistent with the company's core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
- Open and close registers
- Follow established cash, check and credit card acceptance procedures
- Answer the telephone according to the company guidelines
- Stock, tag and display merchandise as required
- Be able to create price tags and merchandise signs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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