Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $15.00
Benefits
401(k) Plan
Healthcare plans
Virtual Doctor Visits
associate discount
Associate assistance program
Paid Time Off
training programs
Job Description
Rural King Farm and Home Store is a distinguished retail company dedicated to serving rural communities by providing a variety of products tailored to agricultural, farming, and home needs. Established as a trusted source for quality goods and exceptional service, Rural King fosters a positive and rewarding workplace environment for its associates. The company is well-known for its commitment to a people-first culture, encouraging professional growth, and offering competitive benefits designed to support their team members both personally and professionally. With a strong emphasis on community involvement and customer satisfaction, Rural King has become an integral part of the rural... Show More
Job Requirements
- Ability to maintain a seated or standing position for extended durations
- Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
- Able to navigate and access all facilities
- Skill to effectively communicate verbally with others, both in-person and via electronic devices
- Close vision for computer-related tasks
Job Qualifications
- High school diploma or equivalent
- Previous retail or cashier experience preferred but not required
- Exceptional customer service skills
- Strong verbal and written communication skills
- Ability to operate cash registers and related technology
- Basic math skills
- Ability to multitask and manage time effectively
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Proficiency with general office equipment
- Ability to handle cash transactions accurately
- Willingness to participate in ongoing training
Job Duties
- Exceed customer expectations by delivering outstanding service through clear communication and active listening
- Greet customers with a friendly and welcoming demeanor as they enter the store
- Follow the Cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program, RK Visa, and RK Plus Protection Plan
- Execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines
- Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers
- Provide product information and answer basic customer inquiries, offering recommendations as appropriate
- Coordinate with the loaders promptly respond to customer requests for assistance
- Efficiently execute precise transactions while prioritizing timely service, and handle price dispute resolution with professionalism
- Stand in designated area in front of the registers to indicate availability to assist customers when not currently engaged in a transaction
- Emphasize the value of joining the Rural King loyalty program, detailing benefits such as special offers, points accumulation, and personalized recommendations
- Utilize the designated cashier script to engage with customers during transactions
- Introduce the benefits of the Rural King Visa card to customers, highlighting exclusive offers, rewards, and flexible financing options
- Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself professionally
- Ensure the reconciliation of registers and filing of paperwork with unwavering commitment to accuracy
- Ensure proper deactivation of EAS devices or spider wrapped products as needed
- Maintain heightened awareness to prevent loss and deliver exceptional customer service
- Execute cashier responsibilities thoroughly, including stocking coolers, cleaning front windows, managing registers
- Refill popcorn and coffee stations timely to maintain a positive experience
- Keep shopping carts and restrooms clean and well-maintained
- Use general office equipment such as telephone, copy machine, fax machine, calculator, and computer
- Participate in cross-training for flexibility in various departments and responsibilities
- Actively participate in learning initiatives like training programs, workshops, and webinars to acquire new knowledge and stay current
- Provide friendly, proactive, and professional internal and external support
- Demonstrate behaviors that exemplify Rural King’s Values including People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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