Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Paid Time Off
Job Description
Wingstop is a well-established and popular fast-food restaurant chain specializing in delicious chicken wings with a variety of signature sauces and sides that attract a diverse customer base across the United States and internationally. Known for its vibrant and casual dining atmosphere, Wingstop places a strong emphasis on quality customer service and food consistency. The company operates as an independently owned and operated franchisee under the Wingstop brand, ensuring standardized practices while allowing a local entrepreneurial spirit to thrive. Wingstop is committed to upholding a culture of integrity, honesty, and respect, delivering an exceptional guest experience that encourages repeat visits... Show More
Job Requirements
- Food handler certification required
- experience using a computer and register (POS) system preferred
- strong cash handling skills
- maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- available to work flexible hours including mornings, evenings, weekends, late nights and/or holidays
- ability to lift and carry, push, or pull heavy objects up to 50 pounds, with or without reasonable accommodation
- ability to stand for long periods of time and work in a fast-paced environment
Job Qualifications
- Experience using a computer and register (POS) system preferred
- food handler certification required
- strong cash handling skills
- maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- available to work flexible hours that may include mornings, evenings, weekends, late nights and/or holidays
- strong interpersonal skills
- ability to learn quickly
- ability to understand and carry out oral and written instructions and request clarification when needed
- ability to work as part of a team
- ability to build relationships
- ability to lift and carry, push, or pull heavy objects up to 50 pounds, with or without reasonable accommodation
- ability to stand for long periods of time and work in a fast-paced environment
Job Duties
- Act with integrity, honesty and knowledge that promote the culture, values, and mission of Wingstop
- greet all guests in a friendly and welcoming manner whether by phone or in person
- place orders for guests in-person and over the phone
- upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions
- be knowledgeable on menu offerings, sauce descriptions and promotions to better assist guests in making order recommendations and answering questions
- monitor that all orders are ready within quoted guest order readiness times
- verify the accuracy and presentation of all guest orders before delivery to guests to ensure the highest level of guest satisfaction
- strong cash handling skills to accurately process cash, credit card and gift card transactions and balance of register at end of shift
- assist in maintaining a clean workplace
- keep front of house clean and stocked
- including restrooms
- restock products during periods of downtime or as directed
- practice safe food handling procedures by following all safety and sanitation guidelines
- promote safety in the workplace
- maintain a professional and presentable appearance according to the companys uniform standards
- receive and handle complaints from guests and guide the manager on duty if a problem requires escalation
- leave guests with a long-lasting and positive impression of their Wingstop experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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