Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
Employee assistance program
Tuition Reimbursement
Job Description
Kroger is America's largest grocer, originating from a small grocery store in Cincinnati over a century ago and expanding to nearly 2,800 stores across 35 states under 28 different names. As a national leader in the grocery industry, Kroger prides itself on bringing together diverse teams passionate about food and community, united under the mission: To Feed the Human Spirit. The company is deeply committed to innovation, customer experience, and fostering a supportive environment where employees can grow both personally and professionally. Kroger emphasizes respect, honesty, integrity, diversity, inclusion, and safety, making it a welcoming place for associates and customers... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition and subtraction
- Ability to handle multiple forms of payment
- Ability to work in a fast-paced environment
- Ability to manage conflict nonconfrontationally
- Ability to act with honesty and integrity
- Ability to follow directions and seek help when necessary
- Ability to perform essential job functions with or without accommodation
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition and subtraction
- Ability to handle multiple payment types
- Ability to work cooperatively in a fast-paced environment
- Strong attention to detail and accuracy
- Ability to manage conflict in a professional manner
- Honesty and integrity in handling sensitive information
- Ability to follow directions and seek assistance when needed
- Ability to create a positive customer experience
Job Duties
- Actively greet, engage and assist customers at the checkout
- Process customer transactions quickly, accurately and efficiently
- Handle payment methods including cash, check, credit, debit, SNAP EBT, coupons and complex loyalty offers
- Adhere to company policies for restricted sale items and checkout procedures
- Report pricing discrepancies to the Scan Coordinator
- Follow policies for postage stamps, gift cards and coupons
- Maintain knowledge of current, seasonal and special promotions
- Comply with food safety regulations and safety procedures
- Identify unsafe conditions and notify management
- Perform preventive maintenance and report equipment issues
- Create a welcoming environment for customers
- Adhere to all applicable laws and company guidelines
- Manage conflict in a reasonable and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Assist minors, individuals with special needs and older adults
- Perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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