Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Bonus opportunities
Career advancement opportunities
Relocation opportunities
401k
Employee stock purchase plan
Referral Bonus Program
Personal holiday
Volunteer time off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance

Job Description

Floor & Decor is a leading specialty retailer in the home improvement industry, focusing on hard surface flooring and related accessories. Established with a dedication to providing quality products and exceptional customer service, Floor & Decor has grown to become a trusted destination for professional installers and do-it-yourself customers alike. The company prides itself on offering a wide selection of products at competitive prices, combined with knowledgeable associates who assist customers throughout their purchasing journey. Floor & Decor operates multiple retail locations across the country, each designed to create an inviting and resourceful shopping atmosphere for customers seeking flooring solutions.... Show More

Job Requirements

  • Must be 18 years or older
  • customer service experience
  • knowledge of basic math skills
  • potential travel to other stores for support
  • ability to lift 20-50 pounds occasionally
  • ability to stand and walk for extended periods
  • ability to work full or part time shifts
  • ability to follow safety procedures
  • good communication skills

Job Qualifications

  • Customer service experience
  • knowledge of basic math skills
  • ability to handle cash and operate point of sale systems
  • strong communication and interpersonal skills
  • ability to work in a fast-paced retail environment
  • honesty and accountability
  • enthusiasm and a willingness to assist customers

Job Duties

  • Greet every customer in a helpful and courteous manner
  • connect with customers, ask about their projects, recommend our products and excite customers about their purchase
  • provide above and beyond customer service and exceed customer expectations
  • demonstrate and understand compliance of the company's safety processes
  • act and work in a manner consistent with the company's core values
  • process customers at checkout using the point of sale (POS) system
  • process customer refunds and exchanges according to established guidelines
  • open and close registers
  • follow established cash, check and credit card acceptance procedures
  • answer the telephone according to the company guidelines
  • stock, tag and display merchandise as required
  • be able to create price tags and merchandise signs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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