Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $11.00 - $15.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
top-tier medical plans
tuition support
Employee stock ownership plan
Paid Time Off
Dental Insurance
inclusive work environment
Job Description
WinCo Foods is a prominent grocery retail chain with over 140 supermarkets spread across 10 states in the United States. As the second largest employee-owned company in the country, WinCo Foods is distinguished by its unique Employee Stock Ownership Plan (ESOP) that includes more than 500 millionaire employee-owners. The company is deeply committed to improving the lives of both its customers and its employee owners by offering the lowest possible prices to feed families while fostering a supportive work environment. WinCo Foods has built a reputation for offering comprehensive employee benefits such as top-tier medical plans and tuition support, showcasing... Show More
Job Requirements
- Must be at least 16 years of age
- ability to work varied shifts in a 24/7 operation including nights, weekends, and holidays
- ability to perform friendly, courteous, tactful relations with customers and coworkers with composure
- effective hearing and speech communication skills
- ability to complete written forms
- capability to conduct visual inspection and read information on merchandise
- ability to lift and maneuver objects up to 20 lbs frequently and up to 50 lbs occasionally
- ability to operate check stand equipment such as cash registers, scanners, and scales
- ability to stand or sit for long periods, walk rapidly, bend, stoop, twist, and turn frequently
- manual dexterity and good hand-eye coordination
- ability to learn and memorize a considerable amount of information including PLU codes, product locations, check stand and keyboard procedures, and company policies
- accuracy in scanning and verifying sales and handling monetary transactions using basic math skills
- ability to occasionally use blades for box cutting
- capacity to use household cleaners to maintain work area
- ability to navigate and manage potentially high stress situations and interactions with upset or unsatisfied customers
- food safety/handlers cards, tobacco and alcohol sales certification as required by applicable state and local laws
Job Qualifications
- High school diploma or equivalent preferred
- previous customer service experience is a plus
- ability to communicate effectively with customers and coworkers
- basic math skills including addition, subtraction, multiplication and division
- ability to learn and memorize product codes and company policies
- capable of operating cash register, scanner, and scale
- must be at least 16 years of age
- manual dexterity and good hand-eye coordination
- ability to work varied shifts including nights, weekends, and holidays
- knowledge of state and local laws regarding food safety, tobacco and alcohol sales as required
Job Duties
- Seeks opportunities to welcome, engage, serve and thank customers
- maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer
- operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles to check customers
- engages in suggestive selling and other sales techniques
- processes monetary transactions including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds
- understands and adheres to all cash handling and lane accountability policies and procedures
- maintains knowledge of current product location, monitors UPC codes and ensures proper pricing
- maintains clean, neat and properly stocked check stand and ensures safe and secure work area
- stocks, prices and rotates merchandise
- may be assigned to a multi station self-checkout lane as needed
- may be assigned to the customer service counter as needed
- performs other duties as assigned or needed
- follows all state and federal laws concerning the sale of any restricted or regulated items such as tobacco and alcohol
- adheres to all United States Department of Agriculture Food Stamp or WIC voucher procedures
- regularly moves within self-checkout area to expedite transactions, maintain attentive presence and keep area clear of safety hazards
- initiates and engages contact with customers as they process their transactions
- responds to self-checkout stations to accurately review, address and clear alerts and/or errors with customer transactions
- monitors multiple simultaneous transactions and verifies payment in fast paced setting
- actively and routinely engages with customers at self-checkout kiosks to assist in transactions, ensure accuracy, and limit shrinkage
- maintains a high level of awareness of the self-checkout area and customers
- prioritizes safety of employees and customers by addressing or reporting concerns as provided by company policy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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