Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.90 - $26.75
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Ralph's, a trusted name in grocery retailing, has been serving customers in California since its merger with The Kroger Company in 1998. Today, Ralph's operates over 180 stores throughout the state, bringing fresh food and quality products to local communities. As part of the Kroger family of companies, Ralph's embraces a culture of inclusion, respect, honesty, integrity, and safety, all while nurturing diverse teams passionate about food and people. The company’s strong commitment to community and customer satisfaction is foundational to its mission to Feed the Human Spirit, making it a great place for employees who are driven by purpose... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math skills
- Ability to work cooperatively in a fast-paced and sometimes stressful environment
- Ability to manage conflict reasonably and nonconfrontationally
- Ability to act with honesty and integrity regarding customer and business information
- Must be able to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to work in a fast-paced environment
- Experience with point of sale systems preferred
- Ability to manage conflict in a nonconfrontational manner
- Honesty and integrity in handling customer and business information
- Ability to follow directions and seek assistance when needed
- Experience working with diverse populations including minors and individuals with special needs is a plus
Job Duties
- Greet and assist customers actively and courteously
- Process customer transactions accurately and efficiently using the POS system
- Handle various payment methods including cash, credit, debit, SNAP EBT, WIC, and coupons
- Adhere to company policies on restricted items and loss prevention
- Report pricing discrepancies and follow procedures for postage stamps, gift cards, and coupons
- Maintain compliance with food safety and store safety regulations
- Create a welcoming environment by answering customer questions and ensuring high service standards
- Work cooperatively in a fast-paced environment and manage conflicts professionally
- Practice preventive maintenance by inspecting equipment and reporting issues
- Follow all local, state, and federal laws and company guidelines
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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