Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Day Shifts
Benefits
Bonus opportunities
Career advancement opportunities
Relocation opportunities
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
Paid holiday and volunteer time off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Job Description
Floor & Decor is a leading specialty retailer focusing on hard surface flooring and related accessories. Known for its extensive product selection, competitive pricing, and exceptional customer service, Floor & Decor operates multiple stores across the United States to cater to both professional installers and do-it-yourself customers. The company prides itself on delivering high-quality flooring solutions including tile, wood, laminate, and stone, making it a go-to destination for residential and commercial flooring needs. With a commitment to innovation, customer satisfaction, and employee development, Floor & Decor has established itself as an industry leader with a robust presence in the home... Show More
Job Requirements
- Must be 18 years or older
- Customer service experience
- Knowledge of basic math skills
- Potential travel to other stores for support
- Ability to work in a warehouse environment
- Ability to lift and move 20-50 pounds occasionally, 10-25 pounds frequently
- Ability to stand, walk, reach, climb, stoop, kneel, crouch or crawl
- Ability to handle cash and operating POS systems
Job Qualifications
- Customer service experience
- Knowledge of basic math skills
- Ability to communicate effectively
- Friendly and enthusiastic personality
- Honest and accountable work ethic
- Ability to work full-time or part-time
- Ability to handle cash register and POS systems
Job Duties
- Greet every customer in a helpful and courteous manner
- Connect with customers, ask about their projects, recommend our products and excite customers about their purchase
- Provide above and beyond customer service and exceed customer expectations
- Demonstrate and understand compliance of the company's safety processes
- Act and work in a manner consistent with the company's core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
- Open and close registers
- Follow established cash, check and credit card acceptance procedures
- Answer the telephone according to the company guidelines
- Stock, tag and display merchandise as required
- Be able to create price tags and merchandise signs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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