Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.15 - $24.15
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Qualify Food Centers (QFC), based in Washington, has a proud history of service and community engagement since it merged with The Kroger Company in 1998. Today, QFC operates 59 stores throughout Washington and Oregon, bringing fresh food, exceptional service, and a vibrant shopping experience to its customers. As part of the Kroger family of companies, QFC embodies a culture built on respect, honesty, integrity, diversity, inclusion, and the safety of others. With a mission to feed the human spirit, QFC not only prioritizes delivering high-quality food but also values the people who make it all possible – the customers, the... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to perform essential functions with or without reasonable accommodation
- Ability to work cooperatively in high-paced and stressful environments
- Ability to manage conflict reasonably and nonconfrontationally
- Honest and integrity-driven approach to customer and business information
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Prior experience as a bagger or courtesy clerk preferred
- Ability to act with honesty and integrity
- Ability to follow directions and seek assistance when necessary
- Capability to manage conflict in a reasonable and cooperative manner
- Ability to work cooperatively in a fast-paced and sometimes stressful environment
Job Duties
- Greet and engage customers actively and visibly
- Process customer transactions quickly, accurately, and efficiently using the Point of Sale system
- Handle various tender types including cash, checks, credit/debit cards, SNAP EBT, coupons, and loyalty offers according to company policies
- Monitor and control cash shortages and overages honestly and effectively
- Adhere to guidelines on restricted sale items such as alcohol and tobacco
- Report pricing discrepancies to the Scan Coordinator
- Follow company procedures for postage stamps, gift cards, and coupons
- Stay updated with current, future, seasonal, and special advertisements
- Comply with food safety regulations and guidelines
- Identify unsafe conditions and notify store management
- Inspect equipment for maintenance needs and report accordingly
- Create a welcoming environment by answering product questions
- Follow all local, state, and federal laws and company guidelines
- Work cooperatively in a high-paced and sometimes stressful environment
- Manage conflicts reasonably and nonconfrontationally
- Act with honesty and integrity regarding customer and business information
- Seek assistance when necessary to resolve customer and business issues
- Provide support through interaction with minors, individuals with special needs, and older adults
- Perform essential job functions with or without reasonable accommodations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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