Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

competitive pay
Flexible Shifts
Training opportunities
team environment
inclusive workplace
Employee Discounts
Seasonal work experience

Job Description

Thirteenth Floor Entertainment Group is a nationally recognized leader in immersive, story-driven live events and haunted attractions. Known for pioneering thrilling and innovative experiences, the company creates unforgettable entertainment that captivates guests across the United States. With a strong emphasis on creativity, collaboration, and pushing the boundaries of themed entertainment, Thirteenth Floor Entertainment Group has carved out a distinctive place in the live event industry, especially during seasonal periods such as Halloween. Their attractions are designed to deliver heart-pounding excitement combined with imaginative storytelling, making each event an immersive encounter that guests remember long after it's over.

This seasonal o... Show More

Job Requirements

  • Must be at least 18 years old
  • Availability to work evenings and weekends
  • Comfortable standing and moving throughout the event area for extended periods
  • Exceptional communication and interpersonal skills
  • Experience operating the Square payment system or ability to learn new point-of-sale technology quickly
  • Physically able to lift and carry up to 25 pounds

Job Qualifications

  • Must be at least 18 years old
  • Availability to work evenings and weekends
  • Exceptional communication and interpersonal skills
  • Experience operating the Square payment system or ability to learn new point-of-sale technology quickly
  • Ability to handle challenging situations with professionalism and poise
  • Comfortable standing and moving throughout the event area for extended periods
  • Physically able to lift and carry up to 25 pounds

Job Duties

  • Operate the Square payment system to efficiently and accurately process cash, credit, and debit transactions
  • Issue receipts and handle refunds or exchanges promptly and in accordance with company policies
  • Balance the cash register and generate end-of-day financial reports to ensure accuracy and accountability
  • Welcome guests with a smile and deliver friendly, immersive assistance to enhance their experience
  • Provide clear information about the attraction, pricing, and special offers
  • Address customer concerns or complaints professionally, ensuring guest satisfaction
  • Promote and sell merchandise, add-ons, and upgrades to maximize guest enjoyment and drive revenue
  • Inform guests about bundle deals and special promotions to encourage additional purchases
  • Monitor merchandise stock levels and promptly report low inventory to management
  • Assist with restocking shelves and maintaining a clean, organized sales area
  • Participate in regular inventory counts to ensure accurate tracking of all items
  • Support the efficient flow of guests by assisting with queue line management and maintaining a positive atmosphere

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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