Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Bonus opportunities
career advancement
Relocation opportunities
401K with company match
Employee stock purchase plan
Referral Bonus Program
Personal holiday and volunteer time off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance

Job Description

Floor & Decor is a leading specialty retailer of hard surface flooring and related accessories in the United States. The company is known for providing an extensive assortment of products including tile, wood, stone, and laminate flooring, along with decorative and installation materials. Serving both professional contractors and do-it-yourself customers, Floor & Decor focuses on offering quality products, expert advice, and exceptional customer service. With a nationwide presence, the company has built its reputation on its vast selection, competitive pricing, and commitment to customer satisfaction.

The role of Cashier, also referred to as Customer Service Associate, at Flo... Show More

Job Requirements

  • Must be 18 years or older
  • knowledge of basic math skills
  • customer service experience
  • potential travel to other stores for support

Job Qualifications

  • Customer service experience
  • knowledge of basic math skills
  • ability to work in a retail environment
  • familiarity with POS systems is a plus
  • strong communication skills
  • friendly and enthusiastic attitude
  • ability to follow safety and compliance guidelines

Job Duties

  • Greet every customer in a helpful and courteous manner
  • connect with customers, ask about their projects, recommend our products and excite customers about their purchase
  • provide above and beyond customer service and exceed customer expectations
  • demonstrate and understand compliance of the company’s safety processes
  • act and work in a manner consistent with the company’s core values
  • process customers at checkout using the point of sale (POS) system
  • process customer refunds and exchanges according to established guidelines
  • open and close registers
  • follow established cash, check and credit card acceptance procedures
  • answer the telephone according to the company guidelines
  • stock, tag and display merchandise as required
  • be able to create price tags and merchandise signs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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