Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

Bonus opportunities
Career advancement opportunities
Relocation opportunities
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
Paid vacation
Paid holidays
Paid personal holiday
Volunteer time off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance

Job Description

Floor & Decor is a leading specialty retailer in the home improvement industry, focusing exclusively on decorative hard surface flooring and related accessories. Established to cater to homeowners, contractors, and professional installers, Floor & Decor offers an extensive selection of tile, wood, laminate, and natural stone products. The company operates a wide network of warehouses and showroom stores across the United States, known for its vast inventory and customer-centric approach. Floor & Decor prides itself on delivering outstanding product quality combined with exceptional customer service and industry expertise, making it a trusted choice for floor and decor needs nationwide.
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Job Requirements

  • Must be 18 years or older
  • Knowledge of basic math skills
  • Customer service experience
  • Potential travel to other stores for support

Job Qualifications

  • Customer service experience
  • Knowledge of basic math skills
  • Ability to connect with customers and recommend products
  • Familiarity with point of sale (POS) systems
  • Good communication and interpersonal skills
  • Friendly, enthusiastic, honest, and accountable personality

Job Duties

  • Greet every customer in a helpful and courteous manner
  • Connect with customers, ask about their projects, recommend products and excite customers about their purchase
  • Provide above and beyond customer service and exceed customer expectations
  • Demonstrate and understand compliance of the companys safety processes
  • Act and work in a manner consistent with the companys core values
  • Process customers at checkout using the point of sale (POS) system
  • Process customer refunds and exchanges according to established guidelines

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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