Cashier

Akron, OH, USA|

Job Overview

Compensation

Type:

Hourly

Rate:

Range $11.00 - $15.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

performance bonuses

Job Description

Our company is a dynamic and customer-focused organization dedicated to delivering exceptional products and services across various industries. With a commitment to quality and customer satisfaction, we have established ourselves as a trusted name in the market. We pride ourselves on fostering a supportive work environment that values teamwork, innovation, and continuous improvement. Our team is driven by the goal of not only meeting but exceeding customer expectations, ensuring that every interaction is handled with professionalism and care.

We are currently seeking a highly motivated and skilled Customer Service Representative to join our vibrant team. This role involves resolvi... Show More

Job Requirements

High school diploma or equivalent
proven experience in customer service or related field
excellent communication skills
ability to handle stress and remain calm under pressure
basic computer skills
ability to work flexible hours
strong listening skills
attention to detail

Job Qualifications

High school diploma or equivalent
excellent verbal and written communication skills
strong problem-solving abilities
ability to manage multiple tasks simultaneously
proficiency in using customer service software and tools
demonstrated experience in handling customer complaints effectively
ability to work both independently and as part of a team
patience and empathy in dealing with customers

Job Duties

Resolve product or service problems by clarifying customer complaints
determine the cause of the problem
recommend potential products or services to management by collecting customer information
contribute to team effort by accomplishing related results as needed
manage large amounts of incoming calls
identify and assess customers' needs to achieve satisfaction
build sustainable relationships of trust through open and interactive communication
provide accurate, valid, and complete information by using the right methods/tools
handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
follow communication procedures, guidelines, and policies
go the extra mile to engage customers
resolve customer complaints via phone
greet customers warmly
assist with placement of orders
advise on company information
take payment information and other pertinent information such as addresses and phone numbers
place or cancel orders

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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