
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $31,332.32 - $34,903.57
Work Schedule
Flexible
Weekend Shifts
Benefits
Discount
401(k) Plan
Wellness Program
Paid Vacations
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc., founded in 1956, is a premier specialty retailer renowned for offering high-quality products for the kitchen and home. With a rich history spanning over six decades, the company manages a respected family of brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands stand as industry leaders, known for their beautifully-designed, stylish, and functional merchandise that caters to every area of the home such as the kitchen, living room, bedroom, home office, closet, laundry room, and outdoor spaces. Williams-Sonoma, Inc. combines a... Show More
Job Requirements
- Love to close a sale and can articulate a proven ability to exceed goals
- Thrive in an entrepreneurial environment and are constantly looking for ways to think outside-the-box
- Know what questions to ask your customers in order to understand their personal style and needs
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 lbs, while utilizing appropriate equipment and safety techniques
- Full time associates are expected to have open availability to meet the needs of the business
- Part-time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend and two during the week
- Associates must be available for annual inventory and entire holiday season
- Weekend availability cannot fall on the same day
- an associate must be available on two separate days
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Passionate about creating lasting relationships with customers
- Excellent communication and interpersonal skills
- Ability to thrive in a team environment while working independently
- Strong sales closing skills and goal-oriented mindset
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- Maintain visual standards and supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management
- Comply with all Company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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