Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $15.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
uniform provided
Job Description
Tao Group Hospitality is a premier hospitality and entertainment company known for its premium nightlife venues and pool clubs, including TAO Beach Dayclub, Marquee Dayclub, Liquid Pool Lounge, Palm Tree Beach Club, and A New Daylife Experience, all located within the iconic Caesars Palace in Las Vegas. These venues are recognized for their vibrant atmosphere, exceptional service, and popular events, making them some of the most sought-after destinations for nightlife and social experiences in the city. As a part of Tao Group Hospitality, each venue maintains a high standard of guest service, safety, and entertainment quality, ensuring memorable experiences for... Show More
Job Requirements
- 5 years experience in hospitality working in a high-volume venue
- 21 plus years of age
- proficiency with POS systems
- strong guest relations skills
- availability to work extended, irregular shifts including evenings, weekends, and holidays
- ability to communicate effectively in English
- ability to perform basic math skills
- ability to lift and push up to 75 lbs with or without assistance
- ability to stand, bend, kneel, and move quickly for extended periods
- ability to maintain a professional, neat, and well-groomed appearance
- ability to work in environments with varying noise levels, crowds, smoke, and differing temperatures
- ability to maintain confidentiality
- ability to handle stressful situations with a positive attitude
Job Qualifications
- 5 years experience in hospitality working in a high-volume venue
- 21 plus years of age
- proficiency with POS systems
- strong guest relations skills
- experience in high volume nightclub, lounge, restaurant, or pool operations
- ability to communicate effectively in English
- ability to perform basic math skills
- ability to maintain professionalism and neat appearance
- ability to work effectively as part of a team
- ability to maintain confidentiality
- ability to handle a fast-paced, busy and somewhat stressful environment
Job Duties
- Greet guests promptly, courteously, and in a timely, friendly manner with an upbeat attitude
- respond to guest inquiries and requests in a courteous and polite manner
- anticipate guest needs
- provide guests with information and directions
- refer all unusual requests to manager for proper handling
- adhere to all the company standard operating procedures
- maintain all the company sequence of service standards
- provide information to guests regarding our venues, menus, and pricing
- recognize and cultivate regular guests and repeat business
- maintain line of sight and atmosphere control by circulating through your work area throughout shift
- report any incidents of theft, vandalism, or violations
- process all payments including room charges, cash, credit card, comps, etc.
- respond to guest concerns or complaints regarding service or correct errors or resolve complaints with a positive attitude
- keep the area clean and free of debris throughout shift
- keep area organized
- ensure nightly, weekly, and opening, running, closing duties are completed
- record and report any equipment failure and or safety hazards to a manager immediately
- maintain company safety and sanitation standards
- prepare guest checks through POS terminal functions
- obtain and return issued bank each day, count the bank and ensure it balances
- responsible to ensure accurate accounting of all cashier monies
- prepare the proper reporting forms for the day with name, date, shift, and outlet
- stock cashier station with proper supplies
- responsible for following proper checkout procedures
- maintain a Facebook page used for work that identifies the property and its events
- maintain a Twitter page used for work
- tweet in relation to the respective venue worked
- maintain an Instagram account
- guest list participation
- focus on the development of a personal clientele list
- pose for pictures as requested by management and appear in uniform or designated apparel for promotional activities
- interact and entertain guests in a professional, cordial, and exemplary manner
- marketing and promoting venue-specific events
- related duties as assigned based on extensive experience working in a nightclub and or entertainment venue
- assist all other team members as needed
- create and maintain a sense of urgency
- appear in uniform for all shifts and promotional activities at scheduled time
- inform management of any complaint, comments, or incident
- present an alluring and attractive image to further the overall theme of the club
- ability to create and maintain service rapport through the companys corporate philosophy
- assist and or complete additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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