Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $27.00 - $29.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
flexible spending accounts
403(b) Retirement Plan
ten paid holidays
Job Description
LifeLong Medical Care is a well-established, multi-site Federally Qualified Health Center (FQHC) dedicated to providing comprehensive and innovative healthcare services, including primary care and integrated social support, to a diverse patient population. Committed to patient-centered care, LifeLong Medical Care serves a wide range of communities through over 15 health centers offering interdisciplinary services such as chronic disease management, dental care, psychosocial support, health education, home visits, and more. Based in California, the organization embodies principles of equity, inclusion, and advocacy for underserved populations, striving to create a supportive health home environment where patients receive care tailored to their unique needs.... Show More
Job Requirements
- High School diploma or GED
- At least two years of progressively responsible work or volunteer experience in community-based health care or social work or at least one year experience as Case Manager I or equivalent
- Proficient skills using Microsoft Office applications like Word, Excel and Outlook
- Ability to work in or manage databases
- Access to reliable transportation with current license and insurance
Job Qualifications
- Commitment to working with low-income persons from diverse backgrounds in a culturally responsive manner
- Commitment to harm reduction, recovery, housing first and patient centered care
- Strong organizational, administrative and problem-solving skills
- Excellent interpersonal, verbal and written communication skills
- Ability to prioritize tasks, work under pressure and complete assignments timely
- Ability to seek direction yet work independently using professional judgment
- Works well in a team-oriented environment
- Conducts oneself professionally in external settings
- Ability to be creative, mature, proactive and committed to continual learning
Job Duties
- Outreach via telephone and in person at LifeLong community and residential sites to patients who meet case management eligibility criteria or prioritized by LifeLong
- Proactively meet and engage with patients to build relationships and assess strengths and needs using standard intake and screening tools
- Actively involve patients and caregivers in designing and delivering services including development of care plans aligned with patient goals
- Provide and facilitate referrals for internal and external resources and assist with completing applications and releases
- Maintain a patient caseload according to LifeLong standards and program requirements
- Utilize data registries and reports to manage caseload, maintain grant deliverables, and promote quality care
- Provide health education and training including harm reduction and disease risk mitigation strategies
- Assist patients with accessing public benefits and affordable housing
- Communicate respectfully and routinely with patients, care teams, external partners, and social supports
- Maintain knowledge of patients' medical and behavioral health plans and facilitate service utilization through accompaniment or transportation
- Participate in team meetings to coordinate care and support patient goals
- Advocate for patients to meet their needs and support self-advocacy
- Provide case management for complex acute or chronic health or behavioral conditions
- Conduct general housing case management including document readiness and assessments
- Assist with patient crisis intervention and de-escalation
- Provide and document billable services generating revenue for LifeLong
- Stay current on community resources and social supports
- Document patient contacts and services per policy
- Promote diversity, equity, inclusion and belonging
- Represent LifeLong positively and advocate for underserved populations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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