Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.60 - $24.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
SUSHI-SAN is a renowned restaurant located in the vibrant River North neighborhood known for delivering elevated and exceptional Japanese cuisine in an inviting yet relaxed atmosphere. The establishment uniquely blends the artistry of Japanese culinary tradition with the energy of Golden Age Hip Hop, creating an unparalleled dining experience that caters to both the taste buds and the soul. As part of Lettuce Entertain You Enterprises, a celebrated group with over 100 restaurants nationally recognized for their outstanding food, service, and work environment, SUSHI-SAN embodies a culture rooted in creativity, passion, and a commitment to excellence. The company is dedicated... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a restaurant or customer service role preferred
- Ability to work various shifts including weekends
- Ability to stand and walk for long periods
- Ability to lift and move items up to 50 pounds
- Effective communication skills
- Ability to multitask under pressure
- Willingness to comply with safety and sanitation guidelines
Job Qualifications
- High school diploma or equivalent
- Previous experience in a restaurant or customer service role preferred
- Strong communication skills, both verbal and written
- Ability to work effectively under pressure and multitask
- Knowledge of POS systems and basic computer skills
- Ability to follow safety and sanitation procedures
- Team-oriented with a positive attitude
- Basic math skills for handling payments and balancing receipts
Job Duties
- Accurately take and package food and beverage orders for guests placing carryout orders
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Multitask calmly and effectively under pressure
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Answer telephones, take orders, messages, and reservations
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Frequent Diner, Gift Card and Credit Card terminals, as well as telephones and Open Table
- Comply with all safety and sanitation guidelines and procedures
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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