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Cargowise Administrator

San Antonio, TX, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $74,800.00 - $93,500.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Tuition Reimbursement
Employee Discounts

Job Description

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in North America, known for its dedication to providing excellent logistics solutions and exceptional customer service. Established with a vision to simplify and streamline transportation and logistics processes, TQL has grown into a prominent company in the freight forwarding industry by leveraging advanced technology and a customer-centric approach. The company proudly holds certifications such as Great Place to Work and has been recognized repeatedly as one of Computerworld's Best Places to Work in IT from 2019 to 2026. TQL’s culture fosters continuous education, technical growth, and employee empowerment,... Show More

Job Requirements

  • Prior experience with freight forwarding in a CargoWise super admin role
  • Involvement in integrations, implementations and system migrations
  • Deep understanding of forwarding operations including import and export processes
  • Ability to bridge technical system administration and operational workflows
  • Experience with security management and compliance
  • Proficiency in monitoring system performance and conducting audits
  • Education at bachelor’s degree level in relevant field

Job Qualifications

  • Bachelor's degree in information systems, computer science, logistics or related field
  • 3+ years of hands-on experience administering and configuring CargoWise One
  • CargoWise certifications (CCO, CCS or CCP) highly desirable
  • Familiarity with SQL and API-based integrations
  • Experience with workflow design and document template customization
  • Strong communication skills for training and collaboration
  • Proven success managing cross-functional projects

Job Duties

  • Administer and maintain CargoWise One system settings, security profiles and user roles
  • Configure workflows, dashboards and document packs to align with business processes
  • Support and troubleshoot integrations between CargoWise and other platforms such as shipment management systems
  • Collaborate with internal teams to implement automation and process improvements
  • Conduct user training and maintain documentation for system processes and updates
  • Monitor system performance, perform audits and ensure compliance with global standards
  • Manage incident resolution and escalate critical issues to WiseTech as needed

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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