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Delta Airlines

Cargo Agent (Customer Service Agent) - ORD

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $22.72 - $1.00
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Work Schedule

Rotating Shifts
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Benefits

competitive salary
Profit sharing
Performance incentives
401(k) with company contributions
Paid vacation
Paid personal time
Paid holidays
Paid maternity/parental leave
Comprehensive health benefits
Family care assistance
Holistic wellbeing programs
flight privileges
Career development programs
community service opportunities
Employee Resource Groups
Recognition rewards
Employee Discounts

Job Description

Delta Air Lines is a globally recognized leader in the aviation industry, providing comprehensive air travel services in the United States and worldwide. Based in Chicago, Illinois, Delta is known for its commitment to customer satisfaction, operational excellence, and a strong company culture that values care, integrity, resilience, and servant leadership. As a major airline, Delta operates an extensive network of domestic and international flights, catering to millions of passengers each year. The company has established itself as an innovator and trusted partner in the air travel industry, consistently working to improve its service offerings, safety standards, and employee relations.Show More

Job Requirements

  • Is at least 18 years of age and has authorization to work in the United States
  • Possess a high school diploma, GED, or high school equivalency
  • Have a valid driver's license
  • Possess basic digital literacy
  • Ability to frequently lift tools, supplies, or items weighing up to and including 50 pounds
  • Pass a physical ability test
  • Must wear required company-approved personal protective equipment including hearing protection, safety-toe footwear, protective headwear, and high visibility safety apparel
  • Consistently prioritize safety and security of self, others, and personal data
  • Embrace diverse people, thinking, and styles

Job Qualifications

  • Possess a high school diploma, GED, or high school equivalency
  • Embrace diverse people, thinking, and styles
  • Prioritize safety and security consistently
  • Possess basic digital literacy
  • Have a valid driver's license
  • Demonstrate ability to lift up to 50 pounds frequently
  • Pass a physical ability test
  • Previous cargo freight and warehouse operations experience is preferred
  • Typing and computer skills are strongly preferred

Job Duties

  • Interact directly with customers face to face and over the phone
  • Ensure cargo is transported on time safely and efficiently
  • Adhere to safety and security protocols
  • Use company-approved personal protective equipment
  • Lift and move cargo items up to 50 pounds
  • Coordinate with team members and leaders to manage cargo flow
  • Support operational needs through flexible scheduling

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.