Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee uniform
Training and Development
Career advancement opportunities
Job Description
The hiring establishment is a company providing critical support functions related to airline cargo handling and customer service. Operating as a key agent for airlines, this company ensures smooth processing and coordination of air cargo operations, while maintaining compliance with all regulatory standards such as FAA and airline-specific protocols. This organization emphasizes professionalism, accuracy, and customer satisfaction in all facets of its operations and values employees who contribute to these standards with dedication and integrity.
This position is an office support role that combines customer interaction, counter duties, document processing, and data entry tasks to support airline cargo operations.... Show More
This position is an office support role that combines customer interaction, counter duties, document processing, and data entry tasks to support airline cargo operations.... Show More
Job Requirements
- Must be 18 years of age or older
- Must have reliable telephone and transportation
- Must be able to sit, stand, lift, and/or bend throughout shift
- Must be able to lift, carry, and/or hold at least 70 lbs
- Physical exam may be required
- Must pass pre-employment drug test
- Must pass pre-employment background check
- Must meet necessary requirements to obtain a security sensitive identification badge
- Must be able to verbally communicate in English
- Must be a U.S. citizen or possess required INS authorization
Job Qualifications
- High school diploma or equivalent
- Computer and typing experience
- Previous customer service experience preferred
- Ability to treat all information as confidential
- Tactful communication with customers and staff
- Ability to read, write, and understand English
- Familiarity with FAA, airline, and company regulations
- Ability to pass background and drug screening
- Authorized to work in the United States
Job Duties
- Act as handling agent for airlines
- Inform authorized parties about movements of airline's aircraft and cargo
- Compile, dispatch, and receive messages related to cargo handling operations
- Prepare and process cargo documents, air bills, and air way bills
- Answer airline's telephone and take appropriate action
- Obtain customer's clearance of inbound cargo and process related government documents
- Prepare transfer manifests for all transfer cargo
- Conduct physical inspections and screening of packages per client protocols
- Prepare Unit Load Device Receipt and distribute copies per airline instructions
- Service customers at counter by ensuring accurate shipping documents and processing payments
- Notify customers of shipment arrival and inform about freight and storage charges
- Complete airway bills, data entry, and update computer records
- Ensure familiarity with FAA, airline, and company regulations
- Keep supervisor informed of needs, maintain cleanliness, and report maintenance
- Project a positive image and respond courteously to inquiries
- Attend meetings and in-services as required
- Utilize communications channels and maintain records, reports, and files
- Adhere to uniform policy and company identification badges
- Follow company policies and participate in achieving objectives
- Use company and client equipment conscientiously and perform other duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Popular Cities