Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.00 - $25.23
Work Schedule
Standard Hours
Benefits
hourly wage
pay transparency
Uniform allowance
Employment compliance
Professional Development
Job Description
The hiring establishment is a company operating in the aviation and cargo handling industry, offering specialized services to airlines and customers at various airport locations. This organization plays a crucial role in ensuring the smooth and efficient handling of air cargo, providing critical support for airline operations, and facilitating customer interactions at service counters. As a dynamic business serving a vital transportation sector, the company is dedicated to maintaining high standards of service, safety, and accuracy in its processes, which contributes significantly to the logistics and supply chain of the airline industry.
The work environment is fast-paced, involving regular int... Show More
The work environment is fast-paced, involving regular int... Show More
Job Requirements
- High school diploma or equivalent
- computer/typing experience
- customer service experience preferred
- must be 18 years or older
- reliable telephone and transportation
- treat all information as confidential
- tact in dealing with customers and staff
- ability to sit, stand, lift, and/or bend continuously
- able to lift and carry at least 70 lbs
- pass pre-employment drug test
- pass pre-employment background check
- ability to read, write and understand English
- meet security badge requirements
- able to verbally communicate in English
- authorized to work in the United States
Job Qualifications
- High school diploma or equivalent
- computer/typing experience necessary
- previous customer service experience preferred
- must be 18 years of age or older
- must have reliable telephone and transportation
- treat all information as confidential
- possess tact when dealing with customers, client representatives and employees
- must be able to sit, stand, lift, and/or bend throughout shift
- must be able to lift, carry, and/or hold at least 70 lbs
- pass pre-employment drug test and background check
- ability to read, write, understand and carry out instructions in English
- meet necessary requirements to obtain a security sensitive identification badge
- able to verbally direct in English
- U.S. citizenship or authorization from the Immigration and Naturalization Service
Job Duties
- Act as handling agent for airlines
- inform all authorized parties concerning movements of airline's aircraft and cargo
- compile, dispatch and receive all messages pertaining to the cargo handling operation
- prepare/process cargo documents, air bills, and air way bills
- answer airline's telephone and take appropriate action when necessary and/or required
- obtain customer's clearance of inbound cargo and prepare/process all necessary documents to government agencies relating to international shipments
- prepare transfer manifest(s) for all transfer cargo
- conduct physical inspections and screening of packages/cargo per client protocols
- prepare the Unit Load Device Receipt for all transfers of Unit Load Devices and distribute copies according to airline's instructions
- service customers at counter by ensuring complete and accurate shipping documents and processing payments
- customer notification via telephone and written notification of shipment arrivals
- complete airway bills, required data entry and update computer records
- ensure familiarity with all FAA/airline/company regulations
- keep supervisor informed of needs and problems in assigned areas and maintain cleanliness of immediate work area
- project a positive image and respond courteously to inquiries from clients, staff and public
- attend meetings and in-services as required
- utilize appropriate communication channels and maintain records, reports and files
- adhere to company uniform and identification badge policies
- follow company policies and participate in achievement of company objectives
- use company and client equipment, supplies and resources in a cost-effective manner
- perform other duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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