Job Overview
Compensation
Type:
Hourly
Rate:
Exact $18.92
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Remote work option
Professional development support
Employee assistance program
flexible schedule
Job Description
The hiring establishment for this role is a workforce development center focused on providing job seeker customers with comprehensive support in their employment journey. This center specializes in delivering a variety of career services designed to assist individuals in finding suitable employment through personalized guidance, comprehensive assessments, and targeted resources. The workforce center plays a crucial role in bridging the gap between job seekers and employers by offering quality career counseling, employment application assistance, and labor market information. As a part of its mission, the center emphasizes creating accessible pathways for workforce reintegration and career advancement, making it a vital... Show More
Job Requirements
- High school diploma or equivalent
- Experience in career support or workforce development preferred
- Proficiency with computer systems and databases
- Strong organizational skills
- Excellent verbal and written communication abilities
- Ability to manage multiple tasks and adapt to change
- Flexibility to work remotely as required
- Customer service orientation
- Ability to work in a fast-paced environment
Job Qualifications
- Experience with workforce development or career support services
- Familiarity with WorkInTexas (WIT) system
- Strong interpersonal and communication skills
- Ability to administer assessment tools and interpret results
- Experience providing employment or career counseling
- Knowledge of labor market information resources
- Ability to maintain detailed customer records
- Competence in delivering customer service in a reception or resource center setting
- Ability to work independently and as part of a team
Job Duties
- Assist job seekers in developing quality WorkInTexas (WIT) applications for employment by securing and recording information reflecting work qualifications based on experience, training, skills, abilities, interests and other factors relevant to proper selection for referral to suitable job openings
- Review WIT applications for completeness and quality
- Provide WIT technical assistance, as needed
- Refer and guide applicants to suitable employment
- Maintain customer data and documentation in WIT
- Provide employment counseling to applicants who present unusual placement or job adjustment challenges
- Interview clients and use/administer assessment tools to determine education, experience, skills, interest, and other relevant factors to fully explore client's career development opportunities and possible training needs
- Research and disseminate labor market information
- Assist with delivery of center orientations
- Provide additional center support, as assigned
- Provide backup coverage for the front desk receptionist
- Monitor center customer flow and assist visitors appropriately
- Able to react to change productively and handle other essential tasks as assigned
- Must be able and willing to work remotely as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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