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Maxwell Group

Care Services Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.25 - $18.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

Wildewood Downs is proudly recognized as a Great Place to Work, embodying a culture that puts people first. As a luxury senior living company, Wildewood Downs is dedicated to providing compassionate, respectful, and meaningful care to its residents. This esteemed community fosters growth, teamwork, and a strong commitment to enriching both residents' and team members' lives. With a reputation for excellence in senior living, Wildewood Downs creates an environment where every interaction matters and where employees feel truly valued and supported.

We are currently seeking applications for Full-Time and Part-Time Concierge positions. A Concierge at Wildewood Downs serves as ... Show More

Job Requirements

  • High school graduation or GED required
  • Certification or completed course work in office management desired
  • Telephone operating and answering experience required
  • 1-2 years' experience in a similar concierge/administrative assistant position desired
  • Ability to read, write, speak and understand English fluently
  • Ability to meet or exceed the company's attendance and punctuality standards
  • Ability to use miscellaneous software and office equipment
  • Ability to understand and follow directions as given
  • Ability to work with minimal supervision

Job Qualifications

  • High school graduation or GED required
  • Certification or completed course work in office management desired
  • Telephone operating and answering experience required
  • 1-2 years' experience in a similar concierge/administrative assistant position desired
  • Ability to read, write, speak and understand English fluently
  • Ability to meet or exceed the company's attendance and punctuality standards
  • Ability to use miscellaneous software and office equipment
  • Ability to understand and follow directions as given
  • Ability to work with minimal supervision

Job Duties

  • Greets, engages and assists residents, family members, guests, and visitors in a vibrant, courteous and professional manner
  • Answers internal and external telephone calls, pages & walkie talkie
  • Promotes programs, outings and events, encourages participation, and assists residents and/or guests with registration
  • Supports community sales efforts by engaging visitors and prospective residents, collecting information, and promoting Senior Living Communities as a great place to live
  • Maintains building security, monitors security systems, including the emergency call system, and responds accordingly
  • Manages the operation and maintenance of all office equipment and communication devices (i.e. call transfers)
  • Manages mail and newspaper delivery
  • Assists Business Office Manager with ordering and maintaining adequate inventory of office and community supplies
  • Participates in and attends all required in-service training sessions
  • Maintains HIPPA standards and regards all medical or healthcare information pertaining to residents & employees as confidential
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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