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Wildewood Downs

Care Services Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.25 - $18.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Training and development opportunities
team environment
employee recognition programs

Job Description

Wildewood Downs is a renowned luxury senior living community, celebrated for its commitment to providing exceptional care and fostering a supportive environment for both residents and staff. Recognized as a Great Place to Work, Wildewood Downs operates under a core philosophy of 'People First,' ensuring that compassion, respect, and meaningful interactions are at the heart of every experience. The community focuses on enriching the lives of seniors with dignity and purpose, creating a vibrant atmosphere where residents can thrive. Team members at Wildewood Downs are valued for their dedication to service and their ability to contribute to a culture of... Show More

Job Requirements

  • High school graduation or GED required
  • certification or completed course work in office management desired
  • telephone operating and answering experience required
  • 1-2 years experience in a similar concierge or administrative assistant position desired
  • ability to read, write, speak and understand English fluently
  • ability to meet or exceed attendance and punctuality standards
  • ability to use miscellaneous software and office equipment
  • ability to understand and follow directions
  • ability to work with minimal supervision

Job Qualifications

  • High school graduation or GED
  • certification or completed course work in office management desired
  • telephone operating and answering experience
  • 1-2 years experience in a similar concierge or administrative assistant position desired
  • ability to read, write, speak and understand English fluently
  • ability to meet or exceed attendance and punctuality standards
  • ability to use miscellaneous software and office equipment
  • ability to understand and follow directions
  • ability to work with minimal supervision

Job Duties

  • Greet, engage and assist residents, family members, guests, and visitors in a vibrant, courteous and professional manner
  • answer internal and external telephone calls, pages and walkie talkie
  • promote programs, outings and events, encourage participation, and assist residents and/or guests with registration
  • support community sales efforts by engaging visitors and prospective residents, collecting information, and promoting senior living communities as a great place to live
  • maintain building security, monitor security systems, including the emergency call system, and respond accordingly
  • manage the operation and maintenance of all office equipment and communication devices including call transfers
  • manage mail and newspaper delivery
  • assist Business Office Manager with ordering and maintaining adequate inventory of office and community supplies
  • participate in and attend all required in-service training sessions
  • maintain HIPPA standards and regard all medical or healthcare information pertaining to residents and employees as confidential
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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