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Care Coordinator (Medical Receptionist/PSR)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $18.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
401(k) Employer Matching
Life insurance
Parental Perks

Job Description

Advanced Physical Therapy, a distinguished member of the Confluent Health family, is a leading healthcare provider specializing in physical therapy services that focus on patient-centered care and innovative rehabilitation techniques. Located in Haysville, this facility is renowned for its commitment to delivering exceptional therapeutic interventions aimed at improving the quality of life for patients recovering from injuries, managing chronic pain, or seeking enhanced physical function. Confluent Health, the parent entity, champions a culture of inclusivity, diversity, and employee well-being, cementing its reputation as a trusted healthcare organization dedicated to fostering a supportive work environment and outstanding patient outcomes.

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Job Requirements

  • High school diploma or GED
  • Basic office and customer service skills
  • Prior experience in a medical office preferred
  • Ability to manage front desk operations efficiently
  • Familiarity with insurance verification and billing processes
  • Proficiency in using Electronic Medical Records (EMR) systems
  • Strong communication and interpersonal skills
  • Commitment to patient confidentiality and HIPAA compliance

Job Qualifications

  • High school diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a medical office setting desired

Job Duties

  • Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service
  • Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care
  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation
  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment

Job Criteria

Experience

No experience required


Job Location

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