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ProRehab Physical Therapy logo

Care Coordinator (Medical Receptionist/PSR)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
401(k) Employer Matching
Life insurance
Parental Perks

Job Description

ProRehab Physical Therapy, a proud member of the Confluent Health family, is a dynamic healthcare provider specializing in physical therapy services designed to improve patients' quality of life. With a commitment to delivering compassionate, evidence-based care, ProRehab Physical Therapy has built a solid reputation for helping patients recover from injuries, manage chronic pain, and enhance physical function through personalized treatment plans. As a part of Confluent Health, the company benefits from a supportive network of healthcare professionals and resources that prioritize patient outcomes and experience.

ProRehab Physical Therapy operates within a patient-centered framework, ensuring every individual receives optimal car... Show More

Job Requirements

  • High school diploma or GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required

Job Qualifications

  • High school diploma or GED
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required

Job Duties

  • Managing front desk operations including patient check-in/check-out, appointment scheduling, and referral coordination while providing exceptional customer service
  • Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care
  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation
  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment

Job Qualifications

Experience

No experience required


Job Location

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