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Tallahassee Orthopedic and Sports Physical Therapy logo

Care Coordinator (Medical Receptionist/PSR)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Short term disability insurance
long term disability insurance
Generous Paid Time Off
401(k) Employer Matching
free life insurance
Parental Perks

Job Description

Tallahassee OSPT is a proud member of the Confluent Health family, dedicated to providing exceptional medical services and support to the community of Crawfordville. As part of a larger network, Confluent Health and its affiliates are committed to fostering a diverse, inclusive, and welcoming environment for both patients and employees. Their mission centers on advancing patient care through innovative practices and a patient-focused approach, ensuring that everyone who walks through their doors receives the highest standard of treatment and respect. Confluent Health offers a progressive and employee-centric work culture, emphasizing mutual respect, professional growth, and collaboration among all team members.... Show More

Job Requirements

  • High school diploma or GED
  • Minimum 1 year of medical office experience preferred
  • Strong communication and interpersonal skills
  • Ability to maintain patient confidentiality and follow HIPAA regulations
  • Proficiency with Electronic Medical Records (EMR) systems
  • Reliable attendance and punctuality
  • Ability to work the specified schedule Monday through Friday

Job Qualifications

  • High School Diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a medical office role desired

Job Duties

  • Managing front desk operations including patient check-in/check-out, appointment scheduling, and referral coordination while providing exceptional customer service
  • Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care
  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation
  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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