Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
401(k) Employer Matching
Life insurance
Parental Perks
Job Description
BreakThrough Physical Therapy (BTPT), a respected member of the Confluent Health family, is currently seeking a dedicated Full Time Front Desk Medical Receptionist to join their team in Wake Forest, North Carolina. With a commitment to delivering excellent patient care and fostering a supportive and employee-centric work culture, BTPT stands out as a leader in providing physical therapy services to the community. The company emphasizes a patient-first approach, ensuring each individual receives personalized and compassionate care from the moment they enter the facility. BTPT's integration within Confluent Health allows it to benefit from a wide network of expertise and resources,... Show More
Job Requirements
- High School Diploma/GED required
- Basic office and customer service skills
- Previous experience in a similar role desired but not required
Job Qualifications
- High School Diploma/GED required
- Basic office and customer service skills
- Previous experience in a similar role desired but not required
Job Duties
- Managing front desk operations including patient check-in/check-out, appointment scheduling, and referral coordination while providing exceptional customer service
- Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care
- Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation
- Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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