Care Coordinator (Medical Receptionist/PSR)
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
401(k) Employer Matching
Life insurance
Family building benefits
Parental benefits
Job Description
Tallahassee Orthopaedic and Sports Physical Therapy (TOSPT), a trusted member of the Confluent Health family, is a premier provider of specialized physical therapy services in Tallahassee, Florida. Known for its commitment to patient-centered care and clinical excellence, this clinic offers comprehensive orthopaedic and sports therapy solutions tailored to the unique needs of each patient. As part of Confluent Health, TOSPT benefits from a larger network of healthcare resources and support, which enhances their ability to deliver high-quality care and innovative treatment options to the community. The clinic focuses on fostering a supportive, employee-centric work culture that promotes professional growth, collaboration,... Show More
Job Requirements
- High school diploma or GED
- Excellent communication and interpersonal skills
- Basic computer proficiency including experience with electronic medical records preferred
- Ability to multitask and manage time effectively
- Professional demeanor and a customer-focused attitude
- Ability to maintain patient confidentiality and adhere to HIPAA regulations
Job Qualifications
- High school diploma or GED required
- Basic office and customer service skills
- Previous experience in a similar role desired but not required
Job Duties
- Managing front desk operations including patient check-in/check-out, appointment scheduling, and referral coordination while providing exceptional customer service
- Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care
- Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation
- Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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