Care Coordinator (Medical Receptionist/PSR)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

competitive salary
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Generous Paid Time Off
401(k) Employer Matching
free life insurance
Parental Perks

Job Description

Commonwealth Hand & Physical Therapy, a respected member of the Confluent Health family, is a dedicated healthcare provider focused on offering exceptional physical therapy services to its community. Located in Berea, KY, Commonwealth Hand & Physical Therapy is known for its patient-centered approach, blending innovative treatment techniques with compassionate care to help patients recover from injuries, manage chronic conditions, and improve their overall quality of life. As part of the larger Confluent Health network, this facility benefits from extensive resources and support, ensuring that patients receive the highest standards of care. The organization prides itself on fostering a collaborative and... Show More

Job Requirements

  • High school diploma or relevant qualification
  • A minimum of 2 years of proven experience in a similar role
  • Good understanding of office administration and basic bookkeeping practices
  • Superb written and verbal communication skills
  • Excellent organizational and multi-tasking abilities
  • Strong knowledge of MS Office programs

Job Qualifications

  • High school diploma or relevant qualification
  • A minimum of 2 years of proven experience in a similar role
  • Good understanding of office administration and basic bookkeeping practices
  • Superb written and verbal communication skills
  • Excellent organizational and multi-tasking abilities
  • Strong knowledge of MS Office programs

Job Duties

  • Managing front desk operations including patient check-in/check-out, appointment scheduling, and referral coordination while providing exceptional customer service
  • Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care
  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation
  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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