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Care Coordinator (Medical Receptionist/PSR)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
401(k) Employer Matching
Life insurance
Parental Perks

Job Description

ProRehab Physical Therapy is part of the Confluent Health family, a respected healthcare provider specializing in physical therapy and rehabilitation services. The organization proudly operates clinics that emphasize patient-centered care and evidence-based practices to help individuals restore mobility, reduce pain, and improve their overall quality of life. ProRehab Physical Therapy is recognized for its employee-centric work culture, competitive compensation, and commitment to providing comprehensive benefits that support the well-being of its team members. Situated in Louisville, Kentucky, their Springhurst Pelvic Health Clinic is a specialized location dedicated to pelvic health services, where they integrate expert clinical care with a supportive... Show More

Job Requirements

  • High school diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required

Job Qualifications

  • High school diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required

Job Duties

  • Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service
  • Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care
  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation
  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location