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Care Coordinator (Medical Receptionist/PSR)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Generous Paid Time Off
401(k) Employer Matching
free life insurance
Parental Perks

Job Description

Fitness Quest PT, a proud member of the Confluent Health family, is a dynamic and patient-focused healthcare provider located in North Fort Myers, Florida. Situated along North Tamiami Trail, our clinic is dedicated to delivering comprehensive physical therapy services that enhance health, wellness, and rehabilitation outcomes for our community. Our commitment to excellence is reflected in both our clinical practices and the quality of care we offer patients. We operate within a collaborative network as part of Confluent Health, a respected organization known for integrating personalized healthcare with innovative treatment approaches. Our team is passionate about fostering a supportive and... Show More

Job Requirements

  • High School Diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required

Job Qualifications

  • High School Diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required

Job Duties

  • Managing front desk operations including patient check-in/check-out, appointment scheduling, and referral coordination
  • Providing exceptional customer service to patients and visitors
  • Verifying insurance coverage and processing authorizations
  • Collecting payments and supporting accurate billing
  • Maintaining accurate patient records by registering new patients and updating information in the Electronic Medical Records (EMR) system
  • Answering phone calls and assisting patients in a courteous and professional manner
  • Upholding HIPAA compliance and fostering a welcoming healthcare environment

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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