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Care Coordinator (Medical Receptionist/PSR)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
401(k) Employer Matching
Life insurance
Parental Perks

Job Description

Proactive Physical Therapy Specialists is a reputable healthcare provider specializing in physical therapy services. As a vital member of the Confluent Health family, Proactive Physical Therapy is committed to delivering exceptional patient care through innovative treatment methods and a supportive patient-centered environment. The organization operates multiple locations throughout Washington state, ensuring accessible, high-quality care to a broad community of patients requiring physical rehabilitation and wellness services. Being part of the Confluent Health family allows Proactive Physical Therapy to benefit from the collective resources, expertise, and network of a leading health services group committed to supporting patient outcomes and staff satisfaction.Show More

Job Requirements

  • High school diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required

Job Qualifications

  • High school diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required

Job Duties

  • Managing front desk operations including patient check-in/check-out, appointment scheduling, and referral coordination while providing exceptional customer service
  • Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care
  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation
  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment

Job Qualifications

Experience

No experience required

Job Location

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