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Molina Healthcare

Care Connections Member Advocate Outbound - Must Be Bilingual in Spanish. Mon - Fri 10:00 AM- 7:...

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $21.00 - $30.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
competitive salary
employee training
Diversity and inclusion initiatives
Career development opportunities

Job Description

Molina Healthcare is a prominent healthcare organization dedicated to providing quality medical services and support to diverse communities. Known for its commitment to improving the health and wellness of its members, Molina Healthcare operates across various regions delivering innovative healthcare solutions. The company’s focus on compassionate care and member satisfaction makes it a leading provider in the healthcare sector. Molina Healthcare offers an inclusive work environment that values diversity and fosters professional growth among its employees. Its competitive benefits and compensation packages ensure employees are rewarded for their contributions to the organization and its mission.

The available role i... Show More

Job Requirements

  • At least 1 year experience in a healthcare service environment
  • High attention to detail
  • Ability to follow member interaction scripting
  • Flexible and adaptive to changing priorities
  • Compassionate and service oriented
  • Bilingual in English and at least one additional language
  • Strong verbal and written communication skills

Job Qualifications

  • At least 1 year experience in a healthcare service environment or equivalent combination of relevant education and experience
  • High attention to detail and ability to follow member interaction scripting
  • Flexible and adaptive to changing priorities and workflows
  • Compassionate and service oriented
  • Bilingual (English and at least one additional language, as required)
  • Strong verbal and written communication skills
  • Healthcare administrative support experience in roles such as Medical Office Assistant, Patient Services Representative, Medical Receptionist, Front Desk Coordinator, or Scheduler preferred

Job Duties

  • Schedules high-quality member appointments daily to meet departmental goals
  • Completes assigned hand-dial lists and member research requirements with accuracy and efficiency
  • Provides basic support and guidance to members with empathy and professionalism
  • Participates in ongoing training sessions to enhance service quality and knowledge

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.