VCA Animal Hospital

Care Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
employee pet discounts

Job Description

VCA Pacific Petcare Animal Hospital is a reputable veterinary practice located in the beautiful Carmel Valley community of San Diego, California. Situated at 12720 Carmel Country Rd, Suite 100, this hospital is part of the VCA network of animal hospitals known for delivering exceptional veterinary care across the country. As a two-doctor general practice, VCA Pacific Petcare prides itself on providing compassionate and comprehensive medical care for pets, emphasizing both the health and well-being of their patients. The hospital operates in a welcoming and professional environment, aiming to make every visit a positive experience for pets and their owners alike.... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience working in veterinary or animal care environments
  • excellent communication skills
  • ability to maintain composure under pressure
  • proficiency with electronic records management
  • strong organizational skills
  • ability to provide exceptional client service

Job Qualifications

  • High school diploma or equivalent
  • prior experience in a veterinary or healthcare setting preferred
  • strong communication and interpersonal skills
  • ability to remain calm and detail oriented in fast-paced environments
  • proficiency with electronic medical record systems
  • compassionate and client-focused attitude
  • ability to multitask and coordinate with team members effectively

Job Duties

  • Greet clients and guide them to exam rooms
  • communicate appointment expectations before visits
  • enter electronic medical records in real-time during exams
  • create treatment plans based on veterinarian instructions
  • coordinate with veterinary technician team to ensure smooth delivery of treatments and prescriptions
  • explain treatment plans and review discharge instructions with clients
  • handle appointment scheduling, check-out, and payment processing

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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