You're Viewing 1 Of 95,000+ Jobs On OysterLink

New hospitality jobs added daily. Browse by role, pay, or location.

Dave & Buster's, Inc. logo

Captain - Customer Service

Job Overview

briefcase

Employment Type

Part-time
Hourly
clock

Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Paid Time Off
Employee Discounts

Job Description

Dave & Buster's is a unique entertainment and dining establishment known for providing a vibrant atmosphere where guests can enjoy a perfect blend of food, drinks, and fun games. As a leader in the restaurant and entertainment industry, Dave & Buster's combines the excitement of a game arcade with a full-service dining experience, creating an ideal setting for celebrations and social gatherings. With locations across the United States, the company emphasizes a dynamic and fast-paced work environment where no two days are the same. Employees enjoy flexible scheduling options that accommodate school or other job commitments, making it an attractive... Show More

Job Requirements

  • work days, nights, and/or weekends as required
  • work in environments with both hot and cold temperatures such as freezers and around cooking equipment
  • work in noisy, fast paced environment with distracting conditions
  • read and write handwritten notes
  • lift and carry up to 30 pounds
  • move about facility and stand for long periods of time
  • walk or stand 100% of shift
  • reach, bend, stoop, mop, sweep and wipe frequently

Job Qualifications

  • must be at least 18 years of age
  • must demonstrate ability to read and communicate in English
  • excellent communication skills
  • ability to handle difficult guest situations calmly and effectively
  • professional appearance and attitude
  • ability to work flexible schedules including days, nights and weekends
  • team player with a cooperative and harmonious working style

Job Duties

  • delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • acts as an initial point of contact in matters concerning safety and security in all areas: front door, viewpoints, midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms
  • acts as ambassador to the building, assisting guests with all requests and answers questions as needed
  • greets guests with a positive attitude and enthusiasm while performing multiple job functions
  • keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action
  • provides timely and accurate service while managing wait times and communicating information as needed to guests, team members and managers
  • competently diffuses difficult guest situations while protecting the integrity and safety of our staff, building and house policies

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

More Jobs Like This:

View All