Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $7.25 - $11.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedule
Employee Discounts
Job Description
Dave & Buster's is a unique entertainment and dining establishment that offers a vibrant combination of food, drinks, games, and a fun-filled atmosphere that appeals to guests of all ages. As a leader in the entertainment industry, Dave & Buster's blends a lively restaurant environment with an exciting arcade experience, creating an ideal destination for celebrating special occasions or enjoying a casual night out. With locations across the United States, Dave & Buster's is dedicated to providing an unparalleled guest experience through excellent service, high-quality food and beverages, and a vast selection of midway games and entertainment options. The company... Show More
Job Requirements
- work days, nights, and/or weekends as required
- work in environments with both hot and cold temperatures such as freezers and around cooking equipment
- work in noisy, fast paced environment with distracting conditions
- read and write handwritten notes
- lift and carry up to 30 pounds
- move about facility and stand for long periods of time
- walk or stand 100% of shift
- reach, bend, stoop, mop, sweep and wipe frequently
Job Qualifications
- must be at least 18 years of age
- must demonstrate ability to read and communicate in English
- previous customer service experience preferred
- ability to manage multiple tasks efficiently
- strong communication and interpersonal skills
- ability to work in fast-paced environments
- capacity to handle guest concerns tactfully
- basic knowledge of safety and security protocols
Job Duties
- delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms
- acts as ambassador to the building, assisting Guests with all requests and answers questions as needed
- greets Guests with a positive attitude and enthusiasm while performing multiple job functions
- keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action
- provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers
- competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies
- assists with the maintenance and upkeep of the Viewpoint and Midway areas
- assists in the cleanliness and organization of the rental equipment
- ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss
- checks for restocking of necessary supplies
- brings all areas up to standard
- assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use
- assists with the set up and break down of special events functions as directed by management
- provides game assistance by promptly notifying Support Technicians or Management as needed
- assists and directs Guests to Kiosk areas and answer questions as needed
- ensures that our Guests adhere to house policies as outlined and informs management of any issues
- bids farewell to Guests leaving
- ensures everything was satisfactory and invites Guests to return
- assists other Team Members as needed or as business dictates
- maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate
- is dressed in accordance with dress guidelines, looking neat, clean and professional at all times
- must demonstrate ability to read and communicate in English
- must be at least 18 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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