Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
Employee Discounts
Job Description
Dave & Buster's is a vibrant entertainment and dining establishment known for delivering an unparalleled guest experience through a unique combination of food, drinks, and games. As a popular destination, Dave & Buster's offers a fun and dynamic environment where guests can celebrate, relax, and enjoy a variety of entertainment options including arcade games, billiards, and private event spaces. Established as a leader in the entertainment industry, the venue combines casual dining with lively activities, making it popular among families, friends, and groups seeking a memorable outing. With a focus on excellent service, safety, and guest satisfaction, Dave & Buster's... Show More
Job Requirements
- must be at least 18 years of age
- ability to work days, nights and/or weekends as required
- ability to work in hot and cold environments including freezers and near cooking equipment
- must work in noisy, fast-paced environment
- ability to read and write handwritten notes
- must lift and carry up to 30 pounds
- ability to stand or walk for 100% of shift
- ability to reach, bend, stoop, mop, sweep and wipe frequently
- must demonstrate ability to communicate in English
Job Qualifications
- high school diploma or equivalent preferred
- previous experience in customer service or hospitality a plus
- strong communication and interpersonal skills
- ability to handle multiple tasks simultaneously
- problem-solving skills in guest relations
- basic knowledge of safety and security protocols
- ability to work flexible schedules including nights, weekends and holidays
- comfortable working in a fast-paced and noisy environment
Job Duties
- deliver an unparalleled guest experience through food, drinks and games
- act as an initial point of contact for safety and security in all areas
- serve as an ambassador to the building assisting guests with requests and questions
- greet guests with a positive attitude and enthusiasm while performing multiple job functions
- keep supervisors informed of problems or unusual matters and take corrective actions
- manage wait times and communicate information to guests, team members and managers
- diffuse difficult guest situations while protecting staff and house policies
- assist with maintenance and upkeep of viewpoint and midway areas
- maintain and organize rental equipment
- ensure billiard supplies are stocked and well maintained
- restock necessary supplies and uphold standards
- assist in rental of billiards and shuffleboards
- help set up and break down special event functions
- provide game assistance by notifying support technicians or management
- direct guests to kiosk areas and answer questions
- enforce house policies and report issues to management
- bid farewell to guests and ensure satisfaction
- assist other team members as needed
- maintain positive relationships to promote teamwork
- adhere to dress code and professional appearance
- demonstrate ability to communicate in English
- be at least 18 years of age
Job Qualifications
Experience
No experience required
Job Location
You may be also interested in: