Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedules
Employee Discounts
Job Description
Dave & Buster's is a premier entertainment and dining establishment known for blending the excitement of arcade gaming with a full-service restaurant and vibrant bar experience. As a leader in the family entertainment sector, Dave & Buster's offers an innovative fusion of food, drinks, and interactive games that appeal to a broad demographic, from families and friends to corporate groups. With locations across the United States, the company prides itself on providing a dynamic environment where fun and memorable experiences are at the forefront. This fast-paced and engaging atmosphere makes it an exciting place to work, especially for individuals who... Show More
Job Requirements
- Must be at least 18 years of age
- Must be able to read and communicate in English
- Ability to work days, nights, and/or weekends as required
- Ability to work in varied temperature environments including freezers and near cooking equipment
- Capacity to work in noisy, fast-paced, and distracting environments
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to stand or walk for 100% of the shift
- Frequent reaching, bending, stooping, mopping, sweeping, and wiping
- Ability to handle physically demanding tasks
- Flexibility to accommodate work schedule changes
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to handle difficult guest situations professionally
- Basic knowledge of arcade games and rental equipment preferred
- Ability to multitask in a fast-paced environment
- Team-oriented with a cooperative attitude
- Capable of standing and moving for extended periods
- Proficient in English communication
- Ability to follow detailed instructions and house policies
Job Duties
- Deliver an unparalleled guest experience through food, drinks, and games in a fun environment
- Act as initial point of contact for safety and security throughout the facility
- Assist guests with requests and answer questions as an ambassador of the venue
- Greet guests with enthusiasm and maintain a positive attitude while performing multiple functions
- Keep supervisors informed about problems or unusual situations and take appropriate action
- Manage wait times and communicate effectively with guests, team members, and managers
- Diffuse difficult guest situations while protecting staff, building, and company policies
- Assist with the upkeep and cleanliness of Midway and Viewpoint areas
- Maintain and organize game rental equipment and supplies
- Restock necessary supplies to meet standards
- Assist with rental of billiards and shuffleboards and reset areas after use
- Support setup and breakdown of special events
- Notify management or support technicians promptly about game issues
- Guide guests to kiosks and provide assistance
- Enforce house policies and report issues to management
- Bid farewell to guests ensuring satisfaction and invite return visits
- Assist other team members as needed
- Maintain positive working relationships with team members to foster a cooperative work environment
- Adhere to dress code guidelines and maintain a neat, clean, professional appearance
- Demonstrate the ability to read and communicate in English
- Be at least 18 years of age
Job Qualifications
Experience
No experience required
Job Location
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