Company Logo or Photo

Captain - Customer Service

Job Overview

briefcase

Employment Type

Hourly
Part-time
clock

Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedules
Paid Time Off

Job Description

Dave and Buster's is a unique entertainment and dining establishment known for its combination of food, drinks, and games in a vibrant and fun environment. The company prides itself on offering an engaging atmosphere where no two days are the same, allowing guests to celebrate all-out fun whether they are visiting for dining, gaming, or special events. With a commitment to providing exceptional guest experiences, Dave and Buster's integrates a lively Midway, retail options, game rentals, and dining in a way that creates a dynamic and welcoming environment. This approach challenges traditional entertainment venues by combining multiple leisure activities under... Show More

Job Requirements

  • Must be at least 18 years of age
  • Ability to read and communicate in English
  • Able to work days, nights, and weekends as required
  • Capacity to lift and carry up to 30 pounds
  • Ability to stand and walk 100 percent of shift
  • Comfortable working in hot and cold environments
  • Ability to work in noisy, fast-paced settings with distractions
  • Willingness to perform physical tasks such as reaching, bending, stooping, mopping, sweeping, and wiping frequently

Job Qualifications

  • Strong communication skills
  • Ability to enforce safety and house policies
  • Previous experience in customer service or hospitality preferred
  • Ability to multitask in a fast-paced environment
  • Teamwork and cooperative working attitude
  • Basic knowledge of games and entertainment equipment is a plus
  • Must be at least 18 years old

Job Duties

  • Deliver an unparalleled guest experience combining food, drinks, and games
  • Act as an initial point of contact for safety and security across all areas
  • Assist and greet guests with a positive attitude and enthusiasm
  • Maintain cleanliness and organization of game rental equipment and Midway areas
  • Manage wait times and communicate effectively with guests, team members, and managers
  • Diffuse difficult guest situations while enforcing house policies
  • Assist with setup and breakdown of special events as directed by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.