Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Salary
Rate:
Range $23,000.00 - $28,090.40
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Job Description
Dave and Buster's is a unique entertainment and dining establishment known for its vibrant and energetic atmosphere where guests can enjoy a winning combination of great food, drinks, and interactive games. As a well-established chain specializing in casual dining and entertainment, Dave and Buster's provides a fun-filled venue ideal for celebrations, social gatherings, and family outings. The company takes pride in offering a dynamic and enjoyable work environment where no two days are ever the same. With flexible scheduling options, employees are able to balance school, other jobs, and personal commitments while gaining valuable customer service experience. Additionally, Dave and... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to read and communicate in English
- Ability to work days, nights, and/or weekends as required
- Ability to work in hot and cold environments such as freezers and near cooking equipment
- Ability to work in noisy, fast-paced environment with distractions
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about the facility and stand for long periods
- Ability to walk or stand 100% of shift
- Ability to reach, bend, stoop, mop, sweep and wipe frequently
Job Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Previous customer service or hospitality experience preferred
- Ability to handle difficult guest situations calmly
- Basic knowledge of safety and security procedures
- Ability to work flexible hours including nights, weekends and holidays
- Ability to read and communicate effectively in English
- Must be at least 18 years of age
Job Duties
- Deliver an unparalleled guest experience through food, drinks and games in an ideal environment for fun
- Act as initial point of contact for safety and security across multiple areas including entrances, Midway, bars, kitchens, dining, and event rooms
- Greet guests with positivity and enthusiasm while performing multiple job tasks
- Keep supervisors informed of problems or significant issues and take prompt corrective action or suggest alternatives
- Manage wait times, provide timely service, and communicate with guests, team members and managers
- Diffuse difficult guest situations while maintaining safety and house policy integrity
- Assist with upkeep, cleanliness and restocking of game equipment and rental supplies
- Support setup and breakdown of special events as directed
- Provide game assistance by notifying support technicians or management
- Direct guests to kiosks and assist with inquiries
- Enforce house policies and report issues to management
- Bid guests farewell ensuring satisfaction and encouraging return
- Assist other team members as needed and maintain cooperative working relationships
- Maintain professional appearance in accordance with dress guidelines
Job Qualifications
Experience
No experience required
Job Location
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