Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Salary
Rate:
Range $26,000.00 - $29,044.28
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedules
Paid Time Off
Job Description
Dave & Buster's is a renowned entertainment and dining establishment that stands out in the hospitality and amusement industry. Known for combining food, drinks, and games, Dave & Buster's offers a vibrant environment where people of all ages can come together to celebrate, relax, and enjoy a wide variety of entertainment options. The company has built a strong reputation for delivering exceptional guest experiences by blending arcade-style entertainment with a full-service restaurant and bar, creating an ideal setting for social gatherings, parties, and celebrations. With a commitment to creating memorable moments, Dave & Buster's employs a diverse team of passionate... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to read and communicate in English
- Ability to work days, nights and weekends as required
- Ability to work in environments with hot and cold temperatures including freezers and around cooking equipment
- Ability to work in noisy, fast paced environment with distracting conditions
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about facility and stand for long periods of time
- Ability to walk or stand 100% of shift
- Ability to reach, bend, stoop, mop, sweep and wipe frequently
Job Qualifications
- Minimum age of 18 years
- Ability to read and communicate in English
- Previous experience in customer service or hospitality preferred but not required
- Strong communication and interpersonal skills
- Ability to work in a fast-paced and dynamic environment
- Basic knowledge of safety and security protocols
- Ability to manage multiple tasks simultaneously
- Team-oriented mindset and willingness to assist coworkers
- Flexibility to work days, nights and weekends
Job Duties
- Delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Acts as an initial point of contact in matters concerning safety and security in all areas including front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms
- Acts as ambassador to the building, assisting guests with all requests and answers questions as needed
- Greets guests with a positive attitude and enthusiasm while performing multiple job functions
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action
- Provides timely and accurate service while managing wait times and communicating information as needed to guests, team members and managers
- Competently diffuses difficult guest situations while protecting the integrity and safety of our staff, building and house policies
- Assists with the maintenance and upkeep of the Viewpoint and Midway areas
- Assists in the cleanliness and organization of the rental equipment and ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss
- Checks for restocking of necessary supplies and brings all areas up to standard
- Assists in the rental of billiards and shuffleboards, maintaining and resetting the area after each use
- Assists with the set up and break down of special event functions as directed by management
- Provides game assistance by promptly notifying support technicians or management as needed
- Assists and directs guests to kiosk areas and answers questions as needed
- Ensures that our guests adhere to house policies as outlined and informs management of any issues
- Bids farewell to guests leaving and ensures everything was satisfactory and invites guests to return
- Assists other team members as needed or as business dictates
- Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency/effectiveness
- Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times
- Demonstrates ability to read and communicate in English
- Must be at least 18 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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