Dave & Buster's logo

Dave & Buster's

Captain

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $7.25 - $12.75
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
Employee Discounts

Job Description

Dave & Buster's stands out as a premier entertainment and dining establishment offering a unique blend of food, drinks, and interactive games. Renowned for creating a vibrant environment where fun and celebration are at its core, Dave & Buster's caters to a diverse clientele including families, friends, and corporate groups seeking an exciting venue for social gatherings and events. With numerous locations nationwide, this company combines a high-energy atmosphere with excellent customer service, providing a memorable experience that keeps guests coming back.

As a Captain at Dave & Buster's, you play a critical role in shaping guests' first impressions... Show More

Job Requirements

  • Must be at least 18 years of age
  • Ability to work days, nights, and/or weekends as required
  • Capable of lifting and carrying up to 30 pounds
  • Able to stand or walk for 100% of shift
  • Willingness to work in hot and cold environments such as freezers and near cooking equipment
  • Ability to reach, bend, stoop, mop, sweep, and wipe frequently
  • Must demonstrate ability to read and write handwritten notes
  • Comply with dress code and maintain a neat, clean, and professional appearance

Job Qualifications

  • Strong communication skills
  • Ability to read and communicate in English
  • Ability to work flexible shifts including days, nights, and weekends
  • Capable of handling guest interactions with professionalism and a positive attitude
  • Experience in customer service or hospitality preferred
  • Ability to work in fast paced and noisy environments
  • Good problem solving and conflict resolution skills

Job Duties

  • Deliver an unparalleled guest experience through food, drinks, and games in a fun environment
  • Act as initial point of contact for safety and security throughout the venue
  • Greet guests with enthusiasm and perform multiple job functions
  • Communicate effectively with guests, team members, and managers to manage wait times and service
  • Diffuse difficult guest situations while maintaining safety and house policies
  • Assist with maintenance and upkeep of gaming areas and rental equipment
  • Support special event setup and breakdown as directed by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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