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Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k)
Flexible spending account
Employee assistance program
employee dining discounts
Wine discounts
Daily family meal
Educational opportunities
Opportunity for advancement
Referral bonuses
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Job Description

Vertice Hospitality is a distinguished hospitality company known for operating exceptional restaurants and dining experiences that emphasize quality, excellence, and genuine hospitality. As a company, Vertice Hospitality is dedicated to fostering a supportive and inclusive work environment, investing in the growth and development of its team members, and maintaining the highest standards across all facets of its operations. The company not only values operational excellence and guest satisfaction but also places a strong emphasis on employee well-being, offering a comprehensive benefits package that includes medical, dental, and vision plans, paid time off, 401(k) plans with company match, along with unique... Show More

Job Requirements

  • Ability to perform the essential job functions consistently, safely and successfully with federal, state, and local standards
  • Must be able to lift and carry up to 40 pounds
  • Ability to stand and/or sit for prolonged periods of time
  • Ability to physically maneuver through work areas
  • bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, climb stairs and steps, or otherwise move in a constantly changing environment
  • 3+ years of related food, beverage and/or service management experience in a fine dining atmosphere preferred
  • Commitment to quality, excellence, and genuine hospitality
  • Highly organized, self-motivated, and flexible, with the ability to manage multiple priorities under time constraints
  • Excellent communication and interpersonal skills
  • Ability to listen, communicate, and make connections
  • Relevant experience in high-end hospitality/restaurant operations
  • Excellent computer competency (e.g. well versed in PC and/or Mac-based MS Office, POS and PMS, OpenTable, Tock, or similar booking program)
  • Ability to work with confidential information
  • A person of integrity
  • fair and consistent
  • Creative problem-solving and critical decision-making skills
  • Ability to work collaboratively across the organization
  • Extensive knowledge of Sonoma County and its surrounding areas including its history, wineries, dining options, retail shopping
  • Ability to work a varying schedule, including overtime, nights, weekends and holidays, and the ability to work 5 shifts per week

Job Qualifications

  • 3+ years of related food, beverage and/or service management experience in a fine dining atmosphere preferred
  • Commitment to quality, excellence, and genuine hospitality
  • Highly organized, self-motivated, and flexible, with the ability to manage multiple priorities under time constraints
  • Excellent communication and interpersonal skills
  • Ability to listen, communicate, and make connections
  • Relevant experience in high-end hospitality/restaurant operations
  • Excellent computer competency (e.g. well versed in PC and/or Mac-based MS Office, POS and PMS, OpenTable, Tock, or similar booking program)
  • Ability to work with confidential information
  • A person of integrity
  • fair and consistent
  • Creative problem-solving and critical decision-making skills
  • Ability to work collaboratively across the organization
  • Extensive knowledge of Sonoma County and its surrounding areas including its history, wineries, dining options, retail shopping
  • Ability to work a varying schedule, including overtime, nights, weekends and holidays, and the ability to work 5 shifts per week

Job Duties

  • Provide warm, humble and knowledgeable service throughout the property
  • Communicate with the Maitre’d or Restaurant Manager about any details that aid in the guest experience and assist with execution
  • Take responsibility for guest financials at the end of the experience (closing accurate amounts to Tock as needed, applying gift cards correctly, running cards on the correct tables and being equipped to answer basic financial questions)
  • Control the flow of service by being in tune with the guest’s needs and your team’s dynamics
  • Bring any guest issues and proposed solutions to the attention of a manager on duty to ensure the proper resolution and tracking
  • Review all pertinent guest information in Tock prior to service and add new notes in the required format prior to clocking out each shift
  • Assist in creating and upholding a work culture that encourages growth in a healthy and supportive environment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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